Privacy Policy
Last Updated: October 24, 2023
1. Introduction
At Luminaissance Analytics, we are committed to protecting your personal data and your privacy. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of our AI-powered analytics platform and website.
2. Information We Collect
To provide our strategic insights and predictive analytics services, we collect information that you provide directly to us:
- Account Information: Name, professional email address, and company details when you request a demo.
- Usage Data: Information about how you interact with our dashboards and reporting tools.
- Client Data: Data uploaded for the purpose of generating AI-driven insights, which is handled with elite-level security protocols.
Security Commitment
We employ industry-leading encryption and automated threat detection to ensure that your business intelligence remains strictly confidential and secure within our environment.
3. How We Use Your Information
We use the data we collect to:
- Provide, maintain, and improve our AI reporting solutions.
- Develop new features for our customizable dashboards.
- Respond to your comments, questions, and provide customer service.
- Send you technical notices, updates, and administrative messages.
4. Data Subject Rights
Under the UK GDPR and relevant data protection laws, you have specific rights regarding your personal information, including the right to access, rectify, or erase the data we hold about you. To exercise these rights, please contact us at [email protected].
Questions about our privacy practices? Contact our Data Protection Officer at:
Luminaissance Analytics Ltd.Dryden Court, London
SE11 4NH, United Kingdom
+44 7459 894915